About the job
• Provide general facilities and the latest equipment and service for the convenience of guests.
• Provide hotel information and offer the assistance with a perfect knowledge of hotel’s services & facilities and area information.
• She/he will ensure that her/his section is perfectly tidy at any time, the accessories & stationary used for the operations are refill as often as required and that the circuits of operations are followed strictly.
• To ensure that all the standards and procedures established at the Lotte Hotel Hanoi are followed successfully and permanently.
• Warmly welcome guests in a friendly and professional way .With repeat guest, it is compulsory to give recognition to guest.
• Fulfil guest expectation and deliver excellent service.
54 Lieu Giai street, Ba Dinh District
Dịch vụ lưu trú và ăn uống
Company business area
About the candidate
Willingness to relocate
About the company
Being the first 5-star property of Lotte Group in the capital city of Vietnam, Lotte Hotel Hanoi represents a unique blend of gracious Korean hospitality and colorful Vietnamese culture.